Frequently Asked Questions
Everything you need to know about shopping with JBK International.
What is the standard shipping time for international orders?
Typically, international orders are processed within 2 business days and arrive within 7 to 14 business days, depending on your location and local customs processing.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Simply ensure the garment is unworn with tags attached, and initiate your return through our online portal to receive a prepaid shipping label.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
JBK International accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your fashion pieces ethically sourced?
Yes, we are committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.